Solutions & Services
Table of Contents
HiSupport (Shanghai Minccheng) delivers comprehensive digital solutions built on 20+ years of Microsoft Dynamics 365 F&O expertise. By integrating cutting-edge AI/LLM technologies, we help enterprises achieve intelligent ERP transformation and fundamental operational efficiency gains.
🔧 D365FO Implementation & Consulting #
Areas of Expertise #
We specialize in the Finance and Supply Chain Management modules of Microsoft Dynamics 365 Finance & Operations, delivering end-to-end advisory from planning to go-live:
Finance Module Deep Customization #
- General Ledger (GL): Multi-GAAP support (PRC GAAP / IFRS / US GAAP), complex intercompany eliminations and consolidation
- Accounts Receivable/Payable (AR/AP): Automated reconciliation, cross-border multi-currency processing, e-invoice compliance
- Fixed Assets (FA): Multi-dimensional depreciation, full lifecycle asset tracking
- Budgeting: Flexible budget planning, real-time budget execution monitoring
- Costing: Standard vs. actual costing, manufacturing and project cost accounting
Supply Chain Optimization #
- Procurement: Intelligent approval workflows, supplier collaboration portal
- Inventory: Multi-warehouse multi-dimension management, ABC classification and cycle counting
- Warehouse (WMS): Advanced warehouse management, wave picking and RF real-time operations
- Production: Discrete and process manufacturing, APS advanced scheduling integration
Compliance & Globalization #
- Cross-regional GDPR / Data Compliance solutions
- China-Japan cross-border tax and invoice compliance (China Golden Tax, Japan Invoice System)
- Multi-language, multi-currency, multi-entity consolidation reporting
🤖 AI + ERP Process Automation #
Reshaping Operations with AI/LLM #
We understand the pain points of traditional ERP operations — massive document processing, bank reconciliation, anomaly monitoring — all high-repetition tasks consuming significant L2 support costs. HiSupport leverages the latest AI Large Language Model (LLM) technologies to deliver:
Intelligent Invoice Recognition #
- High-concurrency OCR + LLM recognition engine: Batch processing of multi-format invoices (PDF, images, scanned documents)
- Auto-verification and posting: Recognition results automatically matched with PO/GRN, posting via D365FO API
- Anomaly detection: AI automatically identifies duplicate invoices, amount anomalies, supplier mismatches
Bank Statement Auto-Integration #
- Unified parsing of multi-bank formats (SWIFT MT940/942, CSV, PDF statements)
- AI-powered AR/AP matching
- Automated bank reconciliation with variance identification
AI-Powered Operations Assistant #
- LLM Chatbot: Enterprise knowledge-base-driven AI assistant for instant finance and operations Q&A
- Change Impact Analysis: Automated analysis of config change impact on financial processes
- Smart Test Case Generation: Auto-generated D365FO test cases from business scenarios
Architecture #
Enterprise Systems → D365FO API / DB → AI Processing Layer (LLM + OCR) → Automated Decision → D365FO Posting🚀 SaaS Ecosystem Plugins #
Spring Boot + Vue Enterprise Architecture #
Addressing enterprise-specific needs beyond standard D365FO functionality with Spring Boot + Vue lightweight SaaS plugins:
Supplier Portal #
- Vendor self-registration and qualification management
- Online invoice submission: Suppliers upload invoices (PDF/image), OCR auto-recognizes and syncs to D365FO
- Reconciliation and payment status inquiry
- PO confirmation and delivery schedule collaboration
Financial Automation Toolkit #
- 940 bank statement auto-processing: Parse 940-format files, intelligently match AR/AP
- Auto-generate receipt vouchers: Create D365FO receipt vouchers from 940 data
- Auto-payment & transfer instructions: Generate payment orders and send to Citibank via encrypted channel
- 940 auto-posting: Post to General Ledger automatically after parsing — zero manual intervention
- Group intercompany reconciliation automation platform: Multi-entity cross-account auto-matching and variance identification
Integration & Extensions #
- Power Platform / Power BI Data Bridge: Real-time data pipeline connecting D365FO to Power BI dashboards
- Third-Party API Gateway: Unified management of D365FO integration with external systems (e-commerce, logistics, tax platforms)
- Low-Code Custom Workflow: Business approval process engine configurable by non-technical users