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Solutions & Services

Table of Contents

HiSupport (Shanghai Minccheng) delivers comprehensive digital solutions built on 20+ years of Microsoft Dynamics 365 F&O expertise. By integrating cutting-edge AI/LLM technologies, we help enterprises achieve intelligent ERP transformation and fundamental operational efficiency gains.


🔧 D365FO Implementation & Consulting
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Areas of Expertise
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Core Modules: Finance & Supply Chain Management

We specialize in the Finance and Supply Chain Management modules of Microsoft Dynamics 365 Finance & Operations, delivering end-to-end advisory from planning to go-live:

Finance Module Deep Customization
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  • General Ledger (GL): Multi-GAAP support (PRC GAAP / IFRS / US GAAP), complex intercompany eliminations and consolidation
  • Accounts Receivable/Payable (AR/AP): Automated reconciliation, cross-border multi-currency processing, e-invoice compliance
  • Fixed Assets (FA): Multi-dimensional depreciation, full lifecycle asset tracking
  • Budgeting: Flexible budget planning, real-time budget execution monitoring
  • Costing: Standard vs. actual costing, manufacturing and project cost accounting

Supply Chain Optimization
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  • Procurement: Intelligent approval workflows, supplier collaboration portal
  • Inventory: Multi-warehouse multi-dimension management, ABC classification and cycle counting
  • Warehouse (WMS): Advanced warehouse management, wave picking and RF real-time operations
  • Production: Discrete and process manufacturing, APS advanced scheduling integration

Compliance & Globalization
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  • Cross-regional GDPR / Data Compliance solutions
  • China-Japan cross-border tax and invoice compliance (China Golden Tax, Japan Invoice System)
  • Multi-language, multi-currency, multi-entity consolidation reporting

🤖 AI + ERP Process Automation
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Reshaping Operations with AI/LLM
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Core Philosophy: Don’t replace your ERP — make it truly intelligent with AI

We understand the pain points of traditional ERP operations — massive document processing, bank reconciliation, anomaly monitoring — all high-repetition tasks consuming significant L2 support costs. HiSupport leverages the latest AI Large Language Model (LLM) technologies to deliver:

Intelligent Invoice Recognition
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  • High-concurrency OCR + LLM recognition engine: Batch processing of multi-format invoices (PDF, images, scanned documents)
  • Auto-verification and posting: Recognition results automatically matched with PO/GRN, posting via D365FO API
  • Anomaly detection: AI automatically identifies duplicate invoices, amount anomalies, supplier mismatches

Bank Statement Auto-Integration
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  • Unified parsing of multi-bank formats (SWIFT MT940/942, CSV, PDF statements)
  • AI-powered AR/AP matching
  • Automated bank reconciliation with variance identification

AI-Powered Operations Assistant
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  • LLM Chatbot: Enterprise knowledge-base-driven AI assistant for instant finance and operations Q&A
  • Change Impact Analysis: Automated analysis of config change impact on financial processes
  • Smart Test Case Generation: Auto-generated D365FO test cases from business scenarios

Architecture
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Enterprise Systems → D365FO API / DB → AI Processing Layer (LLM + OCR) → Automated Decision → D365FO Posting

🚀 SaaS Ecosystem Plugins
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Spring Boot + Vue Enterprise Architecture
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Core Stack: Spring Boot + Vue 3 + Spring Cloud Microservices + MySQL/Redis + Docker/K8s

Addressing enterprise-specific needs beyond standard D365FO functionality with Spring Boot + Vue lightweight SaaS plugins:

Supplier Portal
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  • Vendor self-registration and qualification management
  • Online invoice submission: Suppliers upload invoices (PDF/image), OCR auto-recognizes and syncs to D365FO
  • Reconciliation and payment status inquiry
  • PO confirmation and delivery schedule collaboration

Financial Automation Toolkit
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  • 940 bank statement auto-processing: Parse 940-format files, intelligently match AR/AP
  • Auto-generate receipt vouchers: Create D365FO receipt vouchers from 940 data
  • Auto-payment & transfer instructions: Generate payment orders and send to Citibank via encrypted channel
  • 940 auto-posting: Post to General Ledger automatically after parsing — zero manual intervention
  • Group intercompany reconciliation automation platform: Multi-entity cross-account auto-matching and variance identification

Integration & Extensions
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  • Power Platform / Power BI Data Bridge: Real-time data pipeline connecting D365FO to Power BI dashboards
  • Third-Party API Gateway: Unified management of D365FO integration with external systems (e-commerce, logistics, tax platforms)
  • Low-Code Custom Workflow: Business approval process engine configurable by non-technical users