About Us
Table of Contents
Our Story #
HiSupport (Shanghai Minccheng Digital) was born from a simple yet firm belief: Enterprise digital transformation requires not just technology, but a deep understanding of industry nuances fused with global perspective.
Our core team consists of senior consultants and engineers with over 20 years of deep expertise in Microsoft Dynamics 365 F&O. From pioneering ERP implementations in China’s manufacturing sector to serving multinational enterprises across Japan, Southeast Asia, and Europe, we have witnessed and driven the full evolution of ERP from an information tool to an intelligent platform.
In 2025, we formally consolidated our operations under the “HiSupport” (Shanghai Minccheng Digital) brand, focusing on three core services: D365FO premium consulting, AI+ERP process automation, and SaaS ecosystem plugins.
Core Strengths #
🏆 Deep Microsoft Ecosystem Integration #
As an official Microsoft Partner, we stay at the forefront of D365FO technology evolution. From version upgrades and functional extensions to performance tuning, we provide clients with the most forward-looking technical roadmap guidance.
🌍 Trilingual Cross-Cultural Delivery #
Proficient in Chinese, English, and Japanese — deeply familiar with the management models and business cultures of Chinese, Japanese, and Western enterprises. Whether it’s the international expansion of local Chinese companies or the localization of Japanese/Western enterprise systems in China, we deliver with zero communication barriers.
🔬 AI + ERP Integration Innovation #
We are not just D365FO experts — we are pioneers in applying AI/LLM technologies to the ERP domain. By deeply integrating LLM, OCR, and RPA technologies, we help enterprises evolve from a “people-seek-data” model to a “data-finds-people” intelligent operations era.
💼 Full Lifecycle Assurance #
From preliminary consulting, solution design, system implementation, and data migration to post-go-live continuous optimization, we provide end-to-end full lifecycle services. Our 24/7 response commitment ensures your business never stops.
Our Team #
👨💼 Senior D365FO Architect #
20+ years of D365FO/AX implementation experience, leading dozens of multinational large-scale project deliveries. Expert in Finance and SCM modules, skilled in system architecture design for complex business scenarios.
👩💻 AI/LLM Technology Expert #
Focused on applying AI technology in the ERP domain. Extensive hands-on experience in OCR invoice recognition, NLP, and intelligent operations.
👨🔧 Go Development Team #
Specializing in high-performance enterprise plugins and microservice architecture. Proficient in Go, React, and cloud-native stacks, dedicated to building lightweight, efficient SaaS tools for enterprises.
🌐 Cross-Border Project Management #
Internationally certified (PMP/ACP) with deep expertise in Agile, Scrum, and Waterfall delivery models. Trilingual proficiency (CN/EN/JP) ensures efficient cross-border project collaboration.
Clients & Partners #
We have served clients across the following industries and regions:
| Industry | Region |
|---|---|
| Manufacturing (Automotive, Electronics, Machinery) | China Mainland |
| Retail & Consumer Goods | Japan |
| Professional Services & Consulting | Southeast Asia |
| Logistics & Supply Chain | Europe, North America |
Ecosystem Partners:
- Official Microsoft Partner (Dynamics 365)
- Power Platform & Azure Integration Services
- Long-term technology vendor for multiple China-Japan multinational enterprises